Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously every day. Learn how ksy918 collects, uses, and protects the personal information of every member.
We build a multi-layered data protection system to ensure that every piece of information you provide to ksy918 remains secure and is used appropriately.
All data transmitted between your device and ksy918 servers is protected by 256-bit SSL encryption — the same technology used by major financial institutions worldwide to ensure your information cannot be intercepted by third parties.
Your personal information is never sold, rented or traded to any third party for marketing purposes. Your data belongs to you — ksy918 only uses it to provide you with a better service.
Through your ksy918 account settings, you may update your personal information, manage communication preferences, request a copy of your data, or submit a data deletion request at any time you see fit.
Your data is stored in data centres equipped with high-grade physical and digital security systems. Access to data is restricted to authorised personnel only and is comprehensively logged for audit purposes.
Ksy918 retains your data only for as long as it is required for service purposes or legal compliance. Once the retention period expires or an account is legitimately closed, your personal data will be deleted or anonymised.
In the event of any security incident involving your data, the ksy918 team will notify you within the stipulated timeframe via your registered email, along with steps you should take to protect your account.
This Privacy Policy ("Policy") is published by KSY918 ("ksy918", "we", or "Platform") and describes in detail how we collect, process, store, protect, and share personal information provided by users and members of the ksy918.app platform.
This Policy applies to all personal information collected through the ksy918.app website, the ksy918 mobile app for Android and iOS, and all your interactions with the ksy918 customer support team through any communication channel provided.
By registering an account or using any ksy918 services, you confirm that you have read and understood this Privacy Policy. This Policy should be read together with Terms and Conditions ksy918 is the primary agreement governing your use of the platform.
Important Note: Ksy918 respects your privacy and is committed to protecting your personal information in accordance with applicable data protection standards. We never sell your personal data to any third party for commercial purposes.
Ksy918 only collects information that is genuinely necessary to deliver quality services, process financial transactions securely, and meet relevant legal obligations. The following are the categories of data we collect:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Full name | Name as per identity card | Identity verification, KYC |
| Identity card / passport number | MyKad, international passport | Mandatory KYC, age verification |
| Date of birth | DD/MM/YYYY | Minimum age verification of 18 years |
| Email address | [email protected] | Login, communications, notifications |
| Mobile phone number | +60 1X-XXXXXXX | 2FA verification, transaction notifications |
| Residential address | Full address including postcode | Proof of address for KYC |
To process deposits and withdrawals, ksy918 collects information related to your payment method, including your registered bank account or e-wallet number, account holder name, and transaction records. ksy918 does not store credit or debit card details directly — all card processing is handled by third-party payment providers certified to PCI-DSS security standards.
While you use the ksy918 platform, we automatically collect technical data necessary to ensure a smooth and secure gaming experience:
As part of the mandatory Know Your Customer (KYC) process, ksy918 collects copies of identity documents such as MyKad or passport, recent proof-of-address documents, and proof of ownership of the registered payment method. All documents are stored in encrypted systems and are only accessible by the authorised KYC team.
Every piece of information you provide to ksy918 is used solely for the stated and legitimate purposes. We do not process your personal data for any other purpose without obtaining your consent first. The following are the primary purposes for data use:
Marketing preferences: If you do not wish to receive marketing communications from ksy918, you may withdraw your consent at any time through your account settings or by contacting our customer support team via Live Chat.
Ksy918 does not sell, rent, or trade your personal data to any third party. However, under certain limited and necessary circumstances, we may share your information with the following parties:
Ksy918 works with carefully vetted service providers to handle specific functions on our behalf. These include payment service providers, licensed game providers, KYC identity verification companies, email service providers and customer support systems. All such providers are required to sign strict data processing agreements and are not permitted to use your data for any other purpose.
Ksy918 may be required to disclose your personal information when mandated by law, a valid court order, or binding instructions from a relevant authority — including investigations related to financial crime, money laundering or fraud. In such situations, we will endeavour to notify you if permitted by law.
In the event of a merger, acquisition or asset sale involving ksy918, members' personal data may be transferred as part of the relevant business assets. In such circumstances, you will be notified in advance via your registered email, and the new entity's privacy policy will outline your rights going forward.
Protecting your personal and financial information is ksy918's top technical priority. We continuously invest in security infrastructure to ensure your data is protected at every level — from your device to our servers.
Although ksy918 implements the highest security measures, you also play an important role in protecting your account. We recommend using a unique and strong password, enabling 2FA, keeping your device free from malware, and always logging out after each session — especially when using a shared device.
Ksy918 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or to comply with relevant legal requirements. The following are the general retention period guidelines we adhere to:
Once the specified retention period expires, your data will be securely deleted or anonymised in a way that makes it impossible to link back to your identity.
As a ksy918 member, you have the following rights regarding your personal data. We are committed to processing every valid request within a reasonable timeframe.
You have the right to request and receive a copy of all personal data we hold about you in a readable format.
If any of your personal information is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to record-keeping obligations required by law.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing any reason.
To submit any request relating to the above rights, please contact the ksy918 Data Protection Officer (DPO) team via email [email protected] or via Live Chat. We will process your request within 30 business days.
The ksy918 platform is strictly for individuals aged 18 years and above. ksy918 does not intentionally collect or process personal data from individuals under the age of 18. Age verification is a mandatory part of the registration process, and any account found to have been registered by an underage individual will be terminated immediately and all associated data will be deleted.
If you are a parent or guardian and discover that your child has registered an account with ksy918 without your consent, please contact us immediately so that appropriate action can be taken.
In the course of its operations, ksy918 may transfer your personal data to servers or service providers located outside Malaysia. In such situations, ksy918 ensures that:
Ksy918 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or improvements to the services we offer. Any material changes will be communicated to you via:
Continued use of the ksy918 platform after the effective date of any policy changes constitutes your acceptance of the latest version. You are encouraged to review this page periodically. The "Updated" date at the top of this page always reflects the most current version.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the ksy918 Data Protection Officer (DPO) through the following channels:
For general questions about the platform, you may also visit our Frequently Asked Questions (FAQ) page, which contains answers to the most frequently asked questions by ksy918 members.
Our Commitment: Ksy918 takes every privacy complaint and enquiry seriously. If you are not satisfied with our response, you have the right to refer your complaint to the relevant regulatory body or data protection authority in your jurisdiction.
Ksy918 protects your privacy with high-grade encryption. Register now and enjoy a secure gaming experience alongside over 500,000 members.